Ending the age of siloed knowledge
Different departments and different teams use different systems. Technology and techniques used to create, manage and extract content vary from team to team, duplicating and branching crucial knowledge assets and diluting skill sets. A knowledge worker from one team might not know how to manage information with another team. The end result is a classic IT problem: information silos-here, there and everywhere.
That hasn't stopped enterprise organizations from trying to end the age of siloed knowledge. The past few years have seen considerable investment in a new generation of tools that pair proven KM techniques with contemporary social media models. Here's a peek at the latest KM thinking and how it might be able to help you catalyze disparate organizational knowledge.