Salesforce.com, which has had several high-profile system outages over the past couple of months, is apparently still having issues.
Salesforce.coms servers were down for several...
As assistant director of information systems for the $700 million Piggly Wiggly grocery chain, Rachel Bolt has been one of the most vocal proponents...
Service-oriented architecture development can be successful to a fault if service developers are empowered to create and publish services more quickly than service consumers...
To say that E-Trade Financial has embraced open source is putting it mildly. The financial services firms open-source journey began in 2001, when it...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...