UPS Discloses Data Breach That Went Undetected for Months

Published: Aug 21, 2014
Updated: Feb 2, 2021
2 minute read
UPS Discloses Data Breach That Went Undetected for Months
eWeek のコンテンツおよび製品のおすすめは、編集上の独立性を保っています。パートナーへのリンクをクリックすると、当社が報酬を得る場合があります。 詳細を見る

The recent spate of retail point-of-sale data breaches has claimed yet another victim. United Parcel Service publicly disclosed Aug. 20 that 51 of its stores had been breached.

The data breach was only recently discovered and was active from Jan. 20 to Aug. 11. That’s a long time for attackers to be on systems undetected, collecting consumer credit card and other information.

UPS was unaware of the data breach until it read a government advisory about POS malware. In its disclosure, UPS does not specifically identify which government advisory they are referring to, but given the timing, it’s likely to be one issued July 31.

That advisory details Backoff POS malware, which infects systems. In an interview with eWEEK Aug. 3, security firm Trustwave, which worked with the U.S. Secret Service to uncover Backoff, said that the malware affected 600 businesses.

At the Black Hat USA security conference earlier this month, Trustwave researchers demonstrated how Backoff works and how easily it can steal user information.

UPS has retained an unnamed IT security firm to assess the extent of the malware on its systems. “An assessment by The UPS Store and the IT security firm revealed the presence of this malware on computer systems at 51 locations in 24 states [about 1 percent] of 4,470 franchised center locations throughout the United States,” UPS stated.

What’s particularly interesting about the UPS disclosure is the fact that it was discovered only after the government advisory. UPS was unaware of the malware on its system for more than seven months, and likely would have been for much longer if it didn’t take action now.

Although advisories often come out after attacks occur, this case proves they have value beyond just explaining what has already happened. In this case, the advisory helped UPS take action, and I suspect that other companies that have yet to make public disclosures are doing or have done the same, as well.

Sean Michael Kerner is a senior editor at eWEEK and InternetNews.com. Follow him on Twitter @TechJournalist.

Sean Michael Kerner

Sean Michael Kerner is an Internet consultant, strategist, and writer for several leading IT business web sites.

eWeek Logo

eWeek has the latest technology news and analysis, buying guides, and product reviews for IT professionals and technology buyers. The site's focus is on innovative solutions and covering in-depth technical content. eWeek stays on the cutting edge of technology news and IT trends through interviews and expert analysis. Gain insight from top innovators and thought leaders in the fields of IT, business, enterprise software, startups, and more.

TechnologyAdvice が所有・運営しています。 © 2026 TechnologyAdvice. 無断転載を禁じます

広告主に関する開示:このサイトに掲載されている製品の一部は、TechnologyAdvice が報酬を受け取っている企業のものです。この報酬は、製品がこのサイトのどこにどのように表示されるか(表示される順序など)に影響する場合があります。TechnologyAdvice は、市場で入手可能なすべての企業やすべての種類の製品を掲載しているわけではありません。