I spoke with Dave Wright, Chief Innovation Officer at ServiceNow, about the future of enterprise IT, the pain points he’s hearing from his enterprise clients, and details of ServiceNow updates.
- As you talk to enterprise clients, what do you hear as the biggest pain points these days? Supply chain, cyber threats?
- Let’s get an overview of the Now Platform – what does it accomplish?
- So what about the new version of the Now Platform? What new tools does it offer?
- What’s the future of IT Operations management? What are some developing trends for businesses to watch for?
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