Dropbox Adds an Offline Way to Do Two-Factor Authentication

Published: Aug 10, 2017
Updated: Feb 2, 2021
2 minute read
Dropbox Adds an Offline Way to Do Two-Factor Authentication
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Dropbox said Aug. 10 that its mobile application now can function as a backup way for users to confirm their identity with two-factor authentication, especially if the user is out of cell range.

This takes place when user logs in to his or her Dropbox account. When signing in, a user can send a notification to the Dropbox app on his or her phone and then tap a button to finish the process, rather than receiving a text message with a code to enter. Reducing steps to legitimate authentication simplifies the process and saves time.

This feature will be particularly useful as a backup when a user doesn’t have access to a cellular signal but does have access to Wi-Fi. A common use case would be if the user is on an aircraft with Wi-Fi.

The San Francisco-based cloud storage and collaboration services provider said that this feature “builds on the existing security protocols, including the security checkup tool the team launched in June, to help keep users’ accounts secure as they work and collaborate in Dropbox.”

“If you’ve ever been locked out of your account, you know it can be a major frustration—especially when you have deadlines to meet, and people waiting on you to respond,” Dropbox’s Ethan Lowman wrote in a corporate blogpost. “The problem is, many users cannot reliably receive text messages or don’t keep track of emergency backup codes. And sometimes you don’t have your two-factor authentication code generator or U2F security key on hand.”

Mobile prompts with two-step verification are now available on iOS and Android. For more information, go here. To learn how to enable two-step verification, check out this article on Dropbox’s help center.

Chris Preimesberger

Chris J. Preimesberger is Editor Emeritus of eWEEK. In his 16 years and more than 5,000 articles at eWEEK, he distinguished himself in reporting and analysis of the business use of new-gen IT in a variety of sectors, including cloud computing, data center systems, storage, edge systems, security and others. In February 2017 and September 2018, Chris was named among the 250 most influential business journalists in the world (https://richtopia.com/inspirational-people/top-250-business-journalists/) by Richtopia, a UK research firm that used analytics to compile the ranking. He has won several national and regional awards for his work, including a 2011 Folio Award for a profile (https://www.eweek.com/cloud/marc-benioff-trend-seer-and-business-socialist/) of Salesforce founder/CEO Marc Benioff--the only time he has entered the competition. Previously, Chris was a founding editor of both IT Manager's Journal and DevX.com and was managing editor of Software Development magazine. He has been a stringer for the Associated Press since 1983 and resides in Silicon Valley.

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