How to Use Smart Phones to Cut IT Total Cost of Ownership - Page 3

The Mobile Work Force of the Future

In the end, implementing a mobile solution will enable the IT department to operate with a lower TCO and turn its attention to more long-term strategic planning. In today's uncertain economic times, it's more important than ever for IT to empower employees who are demanding more from their smartphones in an effort to leave their laptops behind. In the not-so-distant future, we will see an entirely different virtual work force.

In this approaching scenario, staffs will find themselves sometimes using shared computers in the workplace for more intensive work and content creation. But most of their remaining time will be spent using their smartphone to interact with their company's business systems. In doing so, they'll find they can spend more time doing their job than having to worry about the technology that supports them.

/images/stories/heads/knowledge_center/anderson_william70.jpg William Anderson is executive vice president of technology at Maximizer Software. William is responsible for setting the direction and overseeing strategy and progress of research and development, customer support and services groups. William is recognized as a leading authority in the CRM industry, having more than 18 years of CRM software development expertise. William graduated with a B.S. in computer science from the University of Western Ontario. He can be reached at