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Squelch is a new-gen customer experience bot developer for online businesses that serves customers after the sale — from handling onboarding on day one through trouble tickets on day 1,001.
Chris Preimesberger | Updated
JOIN US: This is a chat-based conversation about how IT is rapidly evolving into a new phase that may turn out to be as important as, if not more important than, the cloud itself.
NEWS ANALYSIS: To the current concoction of chaotic conundrums--tariffs, political discord, trade sanctions, IP theft and others--you can add the mix of emerging technologies not only disrupting industries but also dismantling the very walls that once separated them.
Apple iOS and macOS users are strongly advised to update their devices as soon as possible with patches in the iOS 12.1.4 and the macOS Mojave 10.14.3 supplement updates, as Google warns of new zero-day vulnerabilities.
NEWS ANALYSIS: New satellites are aimed at low-latency broadband, IoT and voice communications using relatively low-cost terminals and equipment and providing improved speeds. The Iridium Certus 9770, which is about the size of an iPhone X, can be used for pretty much any type of data an IoT...
eWEEK is creating a new series of articles which examine all sectors of IT and present up-to-date research and analysis on the leading companies in each space. It's all designed for enterprise buyers of hardware, software, services and cloud products to have more and better information in hand...
MOBILE DEVICE ANALYSIS: As Samsung prepares to unveil its latest smartphone models to replace the S9 and S9+ phones, several analysts weigh in on what's to come.
NEW PRODUCT NEWS: Jamf and Azure Active Directory integration enables an end user can unbox a Mac, power it on and access all corporate applications after signing on with a single set of Azure AD credentials.
PRODUCT ANALYSIS: Our analyst, Rob Enderle, has seen the laptop future, and it is customized leather. HP's Spectre Folio is very light, the leather has padding, and when carried it feels extremely secure in your hands.