IBM Building Smarter System for Louvre Museum

The world-famous Louvre Museum in Paris is using IBM software to get smarter about asset management, systems monitoring, energy efficiency and more.

LAS VEGAS€”IBM announced that it is working with the Louvre Museum to deliver an intelligent management system based on Big Blue's Maximo technology.

The new systems at the Louvre Museum in Paris will preserve and protect the landmark institution's artwork and facilities, which cover more than 650,000 square feet, making it one of the largest museums in the world, said David Bartlett, vice president of industry solutions at IBM. IBM announced its work with the Louvre at its IBM Pulse 2012 conference here.

Established in the 18th century, the Louvre is home to thousands of objects and artifacts ranging from prehistory to 1848, including perhaps the most famous painting in the world, the Mona Lisa. To preserve and protect its facilities and world-famous artwork, the museum staff handles more than 65,000 repairs and maintenance visits per year. Through the use of IBM Maximo Asset Management software, the museum's staff has been able to streamline its maintenance processes to improve customer service, as well as improve the efficiency, real-time operation and management of the museum.

As one of Europe's most visited museums, with 8.8 million visitors in 2011, one of the Louvre's goals is to keep the majority of its galleries open daily, IBM said. To meet that goal while managing more than 65,000 repairs and maintenance visits, the museum needed to make its corrective and preventative maintenance more streamlined and efficient. Prior to working with IBM, the staff managed its facility-related repairs and maintenance work by paper, involving hundreds of vendors. However, the museum recognized that it needed a computerized maintenance management tool to make its corrective and preventative maintenance more streamlined and efficient.

Thus the museum engaged IBM Business Partner SQLI to upgrade IBM Maximo software to create a single information database and shared repository for the museum staff. The software solution's integrated database helps the museum visualize processes including the initial planning, cleaning, maintenance and disposal of the rooms and facilities systems such as the air-conditioning system, heating system, elevators, lights for each room or gallery, and the locking system for more than 2,500 doors.

"The Louvre has more than 2,500 doors they have to monitor for energy efficiency," Bartlett said.

"Managing thousands of repairs, cleaning and maintenance visits per year to preserve the facilities and artwork while keeping the galleries available and accessible to visitors is a daunting undertaking," said Metin Pelit, department manager of computerized maintenance management system at The Louvre Museum, in a statement. "Thanks to IBM software, we're able to visualize our entire infrastructure and make better, more informed decisions about when and how to respond to problems€”and about when to proactively address a potential problem that we otherwise wouldn't have seen coming."