ServiceNow’s Dave Wright on the Future of IT Operations Management

Escrito por
James Maguire
James Maguire
Sep 27, 2022
1 minute read
ServiceNow’s Dave Wright on the Future of IT Operations Management
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I spoke with Dave Wright, Chief Innovation Officer at ServiceNow, about the future of enterprise IT, the pain points he’s hearing from his enterprise clients, and details of ServiceNow updates.

  • As you talk to enterprise clients, what do you hear as the biggest pain points these days? Supply chain, cyber threats?
  • Let’s get an overview of the Now Platform – what does it accomplish?
  • So what about the new version of the Now Platform? What new tools does it offer?
  • What’s the future of IT Operations management? What are some developing trends for businesses to watch for?

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James Maguire

James Maguire has been reporting on emerging technology for more than 15 years. He has won two ASBPE Awards of Excellence for in-depth feature articles about cloud computing and artificial intelligence. He has covered the gamut of enterprise and consumer technology, and regularly communicates with leading IT newsmakers, vendors and analysts.

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