Modern BPM: 10 New-Generation Applications
Here's another example of how enterprises can take control of their data and processes to gain business advantages. For generations, what's now known as business process management (BPM) was expensive and basically consisted of specialists, many meetings, a glut of spreadsheets, paper workflow charts, calendars and zillions of emails. It used to be used exclusively to create efficient workflows for internal and external value chains. With the emergence of cloud services in the past 10 years, the way BPM is administered has changed—and for the better. Menus of BPM processes are now available on demand for any size business, and access to the controls of the processes now can be made using mobile devices. As a result, BPM is experiencing a rebirth with market leaders that include IBM, Salesforce, Oracle, Tibco, SAP, Appian, BonitaSoft (an open-source-based provider), PegaSystems and others. In addition, enterprises are becoming increasingly creative with how they use BPM software and services. And why not? It adds a ton of value to a company's IT when one type of software can do extra duty in multiple functions. Here are some examples of creative ways traditional BPM is now being used.
Updating and Maintaining a Server Farm
When data center managers need to apply software updates or patches across a large number of servers, the order in which these are applied is critical to avoid costly downtime. Business process management can be used to choreograph this delicate dance in which the order of operations is important. Another perk of using BPM for this task is that it provides a detailed trail of information, which comes in handy in case the process needs to be audited for compliance reasons.