Castlight Health, Teladoc Team Up For Telehealth Integration
Teladoc will offer its telehealth services through Castlight’s technology suite to enterprises that work with both Castlight and Teladoc.Enterprise health care cloud specialist Castlight Health announced a further expansion of its technology platform through a relationship with the nation’s largest telehealth provider, Teladoc, which boasts more than 8 million members. Teladoc provides access to U.S. board-certified, state-licensed physicians who can treat many non-emergency medical issues, such as allergies, bronchitis, skin rashes, flu symptoms and pink eye, over a mobile phone, secure online video and through an available mobile app. The relationship will enable Teladoc to offer its telehealth services through Castlight’s technology suite to enterprises that work with both Castlight and Teladoc. Castlight’s Enterprise Healthcare Cloud platform is a set of cloud-based applications delivered through a software-as-a-service (SaaS) model to users using a Web browser or mobile device. For those individuals whose employers offer Teladoc within the Castlight technology suite, an alert will appear in Castlight when users conduct a search for a relevant medical service, such as an ear infection or sore throat.
The alert prompts the individual to opt for telehealth and provides an click through to access the Teladoc service and without leaving the home or office, the service can reduce the utilization of more costly alternatives, such as emergency rooms or urgent care facilities.