Verizon Leans on Cisco for New Cloud Collaboration Services
The carrier is basing the new offerings on such Cisco technologies as Jabber, Collaborative Meeting Room and WebEx Cloud Connected Audio.Verizon Enterprise Solutions is leveraging its deep partnership with Cisco Systems to roll out new cloud-based communications offerings that address the rise of an increasingly mobile and collaborative workforce. The service provider on Dec. 9 introduced new capabilities that are based on such Cisco technologies as Jabber, Collaborative Meeting Room and WebEx. They come as more executives and employees work from the road or remote offices and demand enterprise-level collaboration technologies that are as simple to use as those they use in their personal lives, according to Verizon officials. "The rise of the mobile enterprise and necessity for voice, video and collaboration anywhere, at any time, requires solutions which can provide a seamless high-quality experience that doesn't distinguish between working in an office, from home or on the road," Janet Brumfield, director of corporate communications for Verizon Enterprise Solutions, wrote in a post on the company blog. The Verizon news comes a day after Cisco executives unveiled significant enhancements to the company's collaboration portfolio that offer many of its conferencing and communications tools as cloud-based services.
The unified communications (UC) space is rapidly changing as companies look to software- and cloud-based offerings that make collaboration possible in an increasingly mobile business environment. A growing number of established vendors, including Microsoft, Cisco and ShoreTel, are rapidly growing their cloud capabilities, while smaller companies like 8x8, RingCentral and Thinking Phone Networks also are making moves. Carriers such as Verizon, Comcast, Cox and Earthlink also are players, according to analysts with IHS Infonetics.