Apple Unseats BlackBerry as BYOD Trends Evolve
With BYOD programs growing in popularity, a survey indicates concerns about electronic communications compliance aren’t going away.Use of company-issued and personal devices are on the rise, with Apple iOS devices surpassing BlackBerry for the first time, according to hosted archiving and compliance solutions specialist Smarch’s third annual Electronic Communications Compliance Survey Report. For the third straight year, respondents cited new and changing regulations (67 percent), new communications channels (64 percent) and increased scrutiny/enforcement (63 percent) as their top three concerns related to electronic message compliance, yet the overall rate of concern is down. While not cited as frequently, concerns related to the procedural elements of designing and maintaining electronic communications compliance programs, such as managing multiple archiving systems, inability to produce data upon request and inability to provide evidence of supervision, saw double-digit increases this year. The survey indicated concerns about electronic communications compliance aren’t going away, but shifts in the types of concerns cited indicate that firms have moved beyond recognizing the issues to actually addressing them. Previous years’ surveys showed more general fear, uncertainty and doubt about new communications channels (like social media) and mobile devices. Respondents in this year’s report seemed more focused on the day-to-day, practical challenges associated with handling oversight responsibilities of these tools, such as managing multiple archiving systems.
"This year's survey results illustrate how compliance is adjusting to meet the challenges presented by social media and mobile devices," Stephen Marsh, CEO and founder of Smarsh, said in a statement. "As professionals move past the initial fear and uncertainty and become more familiar with the day-to-day practical issues associated with handling oversight of these channels and devices, confidence is growing in their ability to meet their compliance obligations."