AVG CloudCare Adds Email Security Services for SMBs
The CloudCare release, aimed at midmarket companies, contains two service offerings, Remote IT and Email Security Services.Security software and services provider AVG Technologies announced the release of CloudCare, the latest version of its user-friendly, cloud based administration platform that allows remote deployment and management of IT and security services for small and midsize businesses (SMBs). The CloudCare release contains two new service offerings--Remote IT and Email Security Services. The commercial release of Remote IT service, previously available in beta, allows SMBs and reseller partners to remotely access and deploy services and troubleshoot a range of issues on client devices. Tasks can be performed remotely from any location, including many that are not AVG software specific—including resolving software issues and security fixes. The email security module includes AntiSpam, a cloud-based protection program designed to protect against spam, viruses, phishing attacks, malware, denial of service (DoS) attacks, directory harvesting attacks (DHA), and other email-borne threats. The module also includes Email Archive, a platform that provides email-search capabilities, email recovery to the user’s inbox and Web-based access to the archive for business continuity. "AVG CloudCare has helped us to grow the number of customers we can serve from 0 to 350 in a very short period of time as well as service them more efficiently and cost-effectively," AVG reseller partner Kevin Landry of Advanced Micro Systems said in a statement. "AVG Remote IT is a key enabler. It’s already saving us thousands of dollars a year by minimizing onsite support, while adding to our customer satisfaction."