IT Administrators Frustrated by Employee Work Habits
Negative emotions are felt among IT administrators due to the bad habits of office workers including feeling frustrated, angry and discouraged.The vast majority (92 percent of IT administrators admit to seeing troublesome habits among office workers using company computers, according to the findings of TeamViewer’s IT Admin Behavioral Study. The most common thing IT admins see is the browsing of social media websites (82 percent) followed by opening inappropriate email attachments (57 percent), downloading games (52 percent), and plugging in unauthorized USB devices (51 percent). In addition, half of IT admins surveyed said they see employees plugging in unauthorized personal devices, 45 percent witnessed illegal downloads, such as pirating movies, music or software, and 39 percent observed employees looking for other jobs while in the office. "While most companies are okay with their employees using company equipment for activities such as browsing social media sites the results of our study reveal that these actions can cause problems down the line," Kornelius Brunner, head of product management at TeamViewer, said in a statement. "Businesses should be prepared to handle such situations especially with valuable company data on the line."
The survey indicated these bad habits have their share of repercussions, with 90 percent of IT administrators saying that they’ve witnessed problems to company equipment because of these actions including more than three-quarters (77 percent) of IT admins citing viruses.