IT Pros Fall Prey to Long Working Hours
Interestingly, IT work isn't quite as busy for part-time IT staff, a survey shows, as part-time respondents said they put in about 21 hours per week.Full-time IT professionals reported working an average of 52 hours per week, but 18 percent of respondents to a Spiceworks survey said that they work more than 60 hours per week. Interestingly, IT work isn't quite as busy for part-time IT staff, as part-time respondents said they put in about 21 hours per week. The study of more than 600 IT workers suggested that the more dedicated helpdesk technicians there are in an IT department, the less hours everyone in IT works, indicating that adding more headcount in these areas can help IT departments and businesses get more done. "Willingness to hire more help desk workers really depends on how much an organization values IT. If upper management understands how important properly functioning IT systems are to the bottom line, then hiring additional staff shouldn't be a problem if there's business justification," Peter Tsai, IT analyst at Spiceworks, told eWEEK. "However, problems exist in some organizations if the IT department is viewed as a cost center where the goal is to squeeze as much as possible out of already overworked staff."
Tsi explained that in those situations, you'll find IT pros working really long hours and they're often expected to be on call even when they aren't in the office.