IT Pros Overworked During Holiday Season
Even though businesses will always need their IT pros to at least be on call over certain holidays, they can make the job less difficult in other ways.From employees working remotely to employees being careless during holiday celebrations, IT teams that are on call must deal with all the frustrations that occur over the holidays. This is according to the results of an Ipswitch survey of 378 IT professionals in the United States, which found that up to 56 percent of IT professionals are on call or working during the holidays. Up to 40 percent of IT professionals expected to spend Christmas Eve and Christmas day working, and up to 16 percent noted that they'd have to celebrate New Year's Eve and New Year's Day while working. "The job of the IT pro isn't likely to get easier anytime soon. This is especially true during the holidays when employees are out of the office and expect to remain connected and productive at all times," Jeff Loeb, chief marketing officer at Ipswitch, told eWEEK. "This is the reality IT pros face. It may get more complex as employees attach more mobile and wearable technology to company email and systems, including the gadgets they receive for Christmas this year." When asked what percentage of their workforce is working remotely on any given week during the holidays, 47 percent of IT professionals said 10-25 percent and another 29 percent said 26-50 percent.
This suggests that while employees are working from home, traveling or on vacation, IT teams are working behind the scenes to make sure infrastructure is up and running 24/7.