Records, Information Management Requirements Evolving
Study respondents said the ability to add value, insight and analysis around the information they manage, beyond simple reporting, is crucial.Records and information managers (RIMs) are central to an organization's information management strategy, but priorities, and therefore required skills, are also evolving, according to survey of 900 senior business executives and records and information professionals by information management specialist Iron Mountain. Nearly half (48 percent) of North American information managers believe their roles and responsibilities have changed significantly in the last five years. The survey found that both business leaders and RIMs agree that the ability to add value, insight and analysis around the information they manage, beyond simple reporting, is the most critical skill for RIMs to master in the digital information age, with more than a third (37 percent) of U.S. business decision makers and a 25 percent of RIMs agreeing. While business leaders cited a strategic outlook and awareness of business goals as the second highest priority, at 23 percent of the respondents, RIMs ranked this fourth highest at only 13 percent of respondents.
"The best thing that an organization can do to help reduce the level of disconnect is to create and foster a culture across the organization with an open—and active—line of communication between different departments and key stakeholders," Sue Trombley, managing director of thought leadership for Iron Mountain, told eWEEK. "This will allow business leaders to better understand their record managers and what they need while record managers can better understand what their business leaders are looking for [and] how their role can add value in the organization and help achieve top results."