ChatGPT Hits 838M Users | eWeek

ChatGPT Hits 838M Global Users

ChatGPT on phone.

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Écrit par
eWEEK Staff
eWEEK Staff
Sep 19, 2025
3 minute read
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ChatGPT now commands 838 million unique users globally, processes more than one billion messages daily, and holds a dominant 74.5% share of the AI search market, according to data from FirstPageSage.

Who’s really using ChatGPT?

Industry reports from three weeks ago show that 67.7 million Americans use ChatGPT monthly. The generational split is stark, though: 43% of adults ages 18-29 have tried ChatGPT, while only 6% of those 65 and older have touched the platform.

Research published by Index.dev found that 79% of developers use ChatGPT for work, and 28% of all employed U.S. adults have folded it into daily routines. One more signal, and a strong one: 45% of postgraduates rely on ChatGPT for work tasks.

The AI platform spans 188 countries, with the United States and India each contributing 16% of total visits, according to September data.

ChatGPT’s explosive growth

ChatGPT hit one million users within five days of its launch in November 2022, making it the second-fastest app to reach that milestone after Instagram Threads. Then ChatGPT went from 100 million users in November 2023 to 700 million weekly active users by August 2025.

Traffic statistics from just over a month ago add the firepower: over one billion queries daily and 7.94 million visits per hour.

The money has followed ChatGPT’s growth. OpenAI’s revenue jumped from roughly $80 million monthly in late 2023 to $1 billion monthly by this year.

Market analysis by Expertise AI projects significant growth for the ChatGPT application market, as generative AI features could add $4.4 trillion to the global economy annually. Recent subscription data indicates that ChatGPT Plus holds 10 million paying subscribers at $20 monthly.

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How people use ChatGPT

Real-world use cases of ChatGPT are broad and, more importantly, tangible. Business analysis from Elfsight shows ChatGPT powering AI customer support that fields questions in real time, smart product recommendations that help shoppers choose faster, and virtual health assistants that answer medical questions.

Corporate data from May 2025 reveals 92% of Fortune 500 companies now use ChatGPT in some capacity, and 80% of Fortune 500 firms adopted it within nine months of launch.

Schools are experimenting with using ChatGPT, too. Academic research notes that ChatGPT is being used for personalized learning help, assistance with lesson plan development, and instant clarification for students. The upside is speed and support, the tension is academic integrity and the impact on critical thinking. Both can be true at once.

Safety guardrails

With 89% of paying users staying subscribed for at least one quarter, people are not just trying ChatGPT, they are folding it into their lives beyond a productivity tool and using it for therapy and companionship.

It’s not all positive news. OpenAI is facing legal challenges over allegations that ChatGPT worsened the mental health struggles of vulnerable users. For instance, the parents of 16-year-old Adam Raine have sued the company, claiming the AI tool gave their son personalized instructions on suicide methods before his death.

OpenAI is adding tighter safeguards to ChatGPT for teens

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