Alan Horowitz

Proactive Conflict Resolution

Theres nothing wrong with partners disagreeing, or worse, as long they have a mechanism in place for resolving their disputes.Tim Radtke of TSR Solutions and his partner employed informal,...

Scope Out Your Partners

Some years ago, Alexander Penrose discovered, to his great dismay, that a promise isnt necessarily a promise. His partner, who owned a majority stake in their reseller company, had...

Latest Posts

Will AI Replace Me?

Artificial intelligence is becoming increasingly sophisticated, but will it ever replace humans? Learn about the potential of AI and its impact on the workforce.

Big Changes in Gartner’s 2023 Magic Quadrant for Contact Center as a Service

The 2023 MQ for CCaaS shows the vendor landscape is changing and should continue to with the rise of AI.

Vanguard Chief Data Analytics Officer Ryan Swann on Boosting Analytics Performance

I spoke with Ryan Swann, Chief Data Analytics Officer at Vanguard, who discussed the advantages of using a centralized, co-located data and analytics team. Among...

10 Top Artificial Intelligence Certifications 2023

Artificial Intelligence (AI) is becoming increasingly important in the modern world. Explore the top 10 AI certifications for 2023 and learn how to get certified.

How AI Will Change and Not Change Your Business

Artificial intelligence (AI) is transforming the way businesses operate. Learn how AI will change and not change your business.