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Artificial Intelligence Eases Network Challenges

Many technology vendors have used artificial intelligence to transform their products. This is evident in areas like unified communications, contact centers and cybersecurity. Yet one...

eWEEK TweetChat, July 19: Getting Started with Low Code / No Code

On Tuesday, July 19, at 11 AM PT, @eWEEKNews will host its monthly #eWEEKChat. The topic will be Getting Started with Low Code /...

Enterprise Tech Lock-In: 3 Traps to Avoid

In a recent earnings call, Jamie Dimon, the CEO of JPMorgan Chase, made a very curious concession when asked about the bank’s ambitions to...

Salesforce Chief Scientist Silvio Savarese on Conversatational AI

I spoke with Silvio Savarese, Chief Scientist at Salesforce, about a software tool that enables users to create executable code using simple English prompts....

Liveops Taps CDW to Modernize Services

Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was...

Palo Alto Networks Shifts Zero Trust To Application Layer

Palo Alto Networks has announced what it calls Zero Trust Network Access (ZTNA) 2.0, which shifts the focus of ZTNA from the network to...

Airiam’s Art Ocain on Preventing Fraud in the SME Market

I spoke with Art Ocain, VP of Cybersecurity and Incident Response at Airiam, about why small and mid-size enterprises are more prone to cyberattack...

Lenovo Expands SSG Offerings with PCCW Solutions Acquisition

Strategic relationships are commonplace in the tech industry and typically enable the vendors involved to better serve shared customers and markets. But a few...

Top 5 Announcements From Cisco Live 2022

Recently, network market leader Cisco held its annual event, Cisco Live, in Las Vegas. It’s been three years since the network giant held the event...

4 Challenges of the SOC: How Decision Intelligence Can Help

Networks and the valuable data they hold are under attack as never before. That’s bad timing for today’s digital organizations, as they continue to...