I spoke with Cat Posey, Sr. Technology Director, Machine Learning, at Capital One, about strategies for effective collaboration in machine learning, including the value...
When the telecom giant Vodafone decided to shift its entire global enterprise to a single digital environment, it clearly had its 300 million customers...
This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...
I spoke with Ajeet Singh, Co-founder and Executive Chairman, ThoughtSpot, about the search technology that’s central to ThoughtSpot’s data analytics platform, which he claims...
I spoke with Bratin Saha, VP and General Manager, Machine Learning Services, AWS, about how the cloud has enabled machine learning, and SageMaker’s ability...
FinOps practitioners and technical teams must begin working more closely together to factor financial reporting into their architectural designs, tagging and labelling taxonomies, and...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...