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Big Data and Analytics

How CrowdStorage Built an Affordable Alternative to Amazon S3

On premise data storage is a lot like closet space: one can never seem to have enough! However, the arrival of cloud-based storage solutions...

Scaling Higher: How AI Can Scale Across the Enterprise and Enhance CX

Utilized properly and focused on practical applications, AI and machine learning can be transformational in improving customer experience. Yet too often the technology is...

IBM Think 2021: AI, Automation, Hybrid Cloud and Practical Innovation

For the past year and a half, life has been both massively challenging and exhilarating for business technology vendors and their customers and partners....

Choosing the Right IT Services Firm for a Post-COVID Paradigm

Few, if any, industries escaped the effects of the COVID-19 pandemic. Even in the technology sector, where change is a normal part of business,...

Customer Empathy: Four Data Points for Understanding How the Pandemic Has Impacted the Customer Experience (CX)

The pandemic has impacted the customer experience in countless ways. Many everyday experiences that used to be physical (think dining out, buying groceries, or...

Five Hidden Costs in Code Migration: How to Avoid Surprise Expenses

Migration to the cloud is in full flight. The most complex challenge involved in completing these migrations is not moving the data but migrating...

The Future of Enterprise IT Post Covid-19

If we allow ourselves to be optimistic, we can see it on the distant horizon: the end of Covid-19 is in sight. Given the...

How to Create a Data-Driven Company Culture

Even now in 2021, as companies have evolved their data analytics practice for several years – or longer – a core tension exists: do...

Why Consumers are Loyal to Experiences, not Brands 

COVID-19 fast-tracked digital transformation around the globe when consumers and businesses moved predominantly online. Today’s consumers have their pick of digital products and services,...

Digital Transformation Success: Common Pitfalls to Avoid

Companies are forging ahead with digital transformation at an unprecedented rate, making it a top priority of enterprise businesses. According to a recent survey...