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Dell Technologies World 2022 Touts Data-Driven Innovation

Last week at Dell Technologies World 2022, founder, chairman and CEO Michael Dell focused on concepts uniting technology and innovation, as well as the...

Cisco’s Thimaya Subaiya on Customer Experience in Tech Solutions

I spoke with Thimaya Subaiya, SVP and GM of Global Customer Experience at Cisco, about the factors that create good customer experience – and...

Reputation Dynamics: Kyndryl’s New and Updated Partnerships

The value of reputation is pretty much indisputable. As Warren Buffet noted with great clarity, “It takes 20 years to build a reputation and...

eWEEK TweetChat, May 17: Data Analytics – Optimizing Your Practice

On Tuesday, May 17, at 11 AM PT, @eWEEKNews will host its monthly #eWEEKChat. The topic will be Data Analytics - How to Get...

Fastly’s Lakshmi Sharma on Edge Computing and Distributed Applications

I spoke with Lakshmi Sharma, Chief Product Officer at Fastly, who offered a wide ranging tour of today’s edge computing sector, and discussed the...

Study Looks at CRM Data, from Accuracy to Business Impact

Everything an organization does relies on accurate customer relationship management (CRM) data. It encompasses every part of an organization, from marketing campaigns to sales...

Hybrid Work Drives Demand for Collaboration, Compliance and Security

Every organization with cloud-based collaboration tools should be thinking about security, privacy, and compliance. Post-pandemic, digital transformation priorities have shifted to support a hybrid...

Datadog vs. AppDynamics: 2022 Software Comparison

Datadog and Cisco AppDynamics both offer advanced application performance monitoring (APM) features. Both are well established APM platforms, and both are graded as Leaders...

Better Customer Engagement via Hyper-Personalization: 5 Key Points

Today’s consumers want communication that is relevant to them and tailored to their specific requirements. Highly competitive businesses are set up to offer this...

Splunk vs. IBM QRadar: 2022 Software Comparison

Clearly, both of these solutions, IBM QRadar and Splunk, address a growing market demand for cybersecurity. There is no shortage of challenges facing cybersecurity...