Anne Chen

Question: what do you get when you mix antiquated legacy systems, state bureaucracy and caseworkers from branches of a states health and human services agencies? Answer: wasted time, wasted effort and wasted money. That was the case in the commonwealth of Massachusetts up to a year ago, when it was common for up to 15 […]

As far as Patrick McBride is concerned, the sellers market in security skills is far from over. While his colleagues snatch employees from a rich talent pool, McBride, executive vice president of security consultancy Meta Security Group, in Atlanta, still cant find enough qualified security managers. “In the actual employment market itself … it just […]

When Steve Broudy began introducing Windows 2000 Professional into his companys desktop computing environment last year, he knew the enhancements in the new operating system, such as better security and stability, would make an accelerated migration from Windows NT worthwhile. Today, two months after Microsoft Corp.s launch of Windows XP, however, the upgrade strategy for […]

Credit card company VisaUSA launched a new payment service this week that will provide consumers with additional security as they shop online. The service, Verified by Visa, allows participating merchants to prompt cardholders for a password during the online checkout process. Consumers register for Verified by Visa either through their bankcard issuers or on Visas […]

With the economy still sagging, many retailers dont know exactly how much business to expect this make-or-break holiday shopping season. Fortunately for them, they can expect a major electronic partner, Visa International, to be ready to handle its usual peak load of 10 million-plus transactions per second, thanks to the recent successful completion of a […]

Imagine this: a consumer surfing the Internet logs on to the Travelocity.com site and books a vacation. The consumer then jumps to your site to book or check the status of an order. Having already been authenticated on the Travelocity site, the user is automatically logged on. Free from the need to remember and enter […]

CEOs and other corporate executives perceive their companies as unprepared to contend with, and are vulnerable to, security breaches, according to a study by KPMG LLC. In the report released today, 41 percent of those executives interviewed feel their firms are not equipped to handle a serious security attack. The conclusion of this survey of […]

Sometimes, first-mover advantage is not much of an advantage at all. Just last spring, Wall Street was punishing FedEx Corp. for missing out on the business-to-consumer-dominated first phase of the e-revolution. Then, Atlanta-based archrival United Parcel Service of America Inc. was delivering 55 percent of merchandise sold online compared with FedExs 10 percent, according to […]

If you build it, so the saying goes, they will come. But what if you lack the in-house expertise to build it in the first place? This was the dilemma facing Catherine Roth, CEO of Medepass Inc., a San Francisco company that was formed by the California Medical Association two years ago to verify the […]

In light of a weakening economy, corporate spending on e-business is going by the wayside. Executives polled by Forrester Research Inc., in Cambridge, Mass., expect their e-business budgets to decrease by nearly 6 percent. That is about 19 times greater than the 0.3 percent average budget cuts executives were expecting in May. And while only […]