Barbara Nelson

How to Deliver Winning Proposals by Speaking the CEO’s Language

For CEOs and CFOs, approving large tech expenditures can involve a leap of faith. As an IT professional, your challenge is to remove ambiguities and clarify the decisions they...

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Top AI Software

Clearly, today's best artificial intelligence software is driving change: hardly a day goes by without artificial intelligence (AI) software introducing new and improved capabilities....

Capital One’s Cat Posey on How to Build a Machine Learning Team

I spoke with Cat Posey, Sr. Technology Director, Machine Learning, at Capital One, about strategies for effective collaboration in machine learning, including the value...

Beyond CX: A Digital Playbook for Thriving in a Hyper-Customer-Centric World

When the telecom giant Vodafone decided to shift its entire global enterprise to a single digital environment, it clearly had its 300 million customers...

Dialpad Rounds Out its CCaaS with Acquisition of Koopid

This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...

Cambridge Quantum’s Ilyas Khan on the Future of Quantum Computing

I spoke with Ilyas Khan, Director and CEO of Cambridge Quantum, about his forecast for milestones in the future of quantum computing; he also...