Bob Wallace

Productivity applications run at the desktop. That seems pretty obvious, and its been true ever since the PC became the productivity tool of choice. But until recently, VOIP (voice-over-IP) applications for the desktop were plenty scarce because developing them was a major integration headache. Thats about to change for several reasons. First, Microsoft Corp.s Windows […]

First things first. Before most companies deploy VOIP-based applications, they must link to a voice-over-IP carrier or set up an IP PBX. As with any IT activity, there are best practices, not the least of which is letting corporate users know that a change is due. Shem Steppe, an IT staffer for DPR Construction Inc., […]