Caron Carlson

In an effort to make video conferencing as convenient as audio conferencing, Polycom Inc. this week is launching a series of new products that integrate video and audio technologies to create a unified conferencing system. Traditionally, video calls require that all participants use video technology, and Polycom is expanding the system to permit a variety […]

CANNES, France—Action Engine LLP, a joint venture formed this week between Action Engine Corp. and DAT Group, provides technology that lends more control and flexibility to smart devices. Thursday, the group said that Handspring Inc. will integrate Action Engines technology into future Treo devices. Action Engines Device Management Platform, a series of client-server products, facilitates […]

The U.S. Federal Communications Commission Thursday modified rules requiring incumbent local exchange carriers to lease portions of the local network to rivals at regulated rates. In a major disappointment to the local carriers, the commission largely left in tact requirements regarding the provision of voice services. However, it did make several changes regarding broadband services, […]

CANNES, France—As operating system vendors vie for position in the wireless industry by promoting closer partnerships with carriers on data services, the carriers are seeking closer collaboration with handset makers and content developers as well. AT&T Wireless Services Inc. is forging closer ties with content providers, offering more flexible revenue-sharing plans, said Jim Grams, chief […]

CANNES, France—To make work easier for the mobile professional, wireless application developers this week are unveiling products that make working on the road more closely resemble working at a desk. Glenayre Electronics Inc. announced a presence and availability management platform that will let service providers offer instant wireless conferencing services to business users. In addition […]

CANNES, France—Siemens AG lately has made a splash in the fashion world with its new “Xelebri” line of wearable accessory phones, but it is not abandoning the mobile business user. Tuesday the German manufacturer launched new services for monitoring and tracking goods and for planning and scheduling business travel. Siemens presented the new services at […]

CANNES, France—Sony Ericsson Mobile Communications AB announced Tuesday that IBM Global Services has agreed to use Sony Ericssons P800 smartphone to help enterprises extend wireless e-business solutions. Applications suited for this infrastructure include sales force automation for order management, stock control and travel. Delivering a keynote address at the 3GSM World Congress here, Katsumi Ihara, […]

CANNES, France—Microsoft Corp. and T-Mobile International will launch Pocket MSN service over Pocket PCs throughout Europe, and later this summer T-Mobile will deploy Windows-powered Smartphones in major European cities. The companies announced the cooperative efforts at the 3GSM World Congress here Monday. The service will extend MSN Hotmail and MSN Messenger mobile services to European […]

Altigen Communications Inc. this week is unveiling an IP-based contact center platform for small and medium-sized businesses with up to 500 agents. The voice-over-IP system is aimed particularly at small manufacturers and other sales-oriented companies that cant afford traditional call center integration but want the same features, including advanced customer relations management functions. Craft Diston […]

Traditional telephony lacks the kinds of security that IT network administrators are accustomed to deploying, but converging voice and data systems are exposing both sets of traffic to new threats and spurring the development of telecommunications firewalls. “Voice over IP is not secure enough for enterprise deployment unless you protect it with an overlay voice […]