Dan Berthiaume

Sterling Commerce Integrates B2C with Other Channels

Sterling Commerce, a subsidiary of AT&T, said Feb. 4 that it is expanding its business-to-consumer strategy by integrating its multichannel selling and fulfillment solutions and adding new marketing and merchandising capabilities to them. “We want to expand B2C as a role within cross-channel,” said Jim Beninger, Sterling Commerce’s global retail industry marketing leader. “Within the […]

DVD Retailing: No Stores Need Apply

At the PMA photo industry trade show in Las Vegas Jan. 31-Feb. 2, disc duplication and printing equipment vendor Primera pounded another nail into the coffin of brick-and-mortar retailers who obtain the bulk of their profits from selling DVDs and video games. Primera debuted its Retail-Ready DVD on Demand solution, which provides customers in-store touch-screen […]

PayPal Buying Online Security Vendor

PayPal, the Internet transaction service owned by online auction retailer eBay, is buying Fraud Sciences, an Israeli online security technology vendor, for about $169 million. In a statement jointly distributed Jan. 28 by eBay and Fraud Sciences, eBay cited the purchase as part of a plan to “significantly improve trust and safety across its sites […]

Oracle Offers PIM Capabilities to Retailers

Oracle is expanding its Oracle Retail product suite by adding an application that will enable businesses to more easily manage product information for themselves and their supply chains. The software giant is positioning the Product Information Management for Retail software as a master data management application designed to allow global retailers to create a single […]

Experticity, NCR Collaborate on Customer Service

Experticity is looking to help retailers offer live, in-store support for customers and employees by deploying its customer service distribution software on the NCR EasyPoint 42 self-service kiosk. Experticity’s offering provides a real-time video link through a back-end server to remotely located support personnel. The NCR kiosk is being used as an interface for customers […]