Dawn Bushaus

About

Senior WriterDawn Bushaus has been covering the telecommunications industry as an editor and writer for 10 years. She has held editorial positions at several publications including Telephony, CommunicationsWeek and tele.com. Most recently, Bushaus writes for Interactive Week and InformationWeek. She also has written technical documentation for corporate clients. Dawn covers network, hosting and application services, focusing on ASPs.

A Leaner, Faster Interpath

After getting bailed out of financial trouble by Bain Capital Partners a year a half ago, application service provider Interpath looks like a whole new company. By most accounts, Interpath grew too quickly under its former ownership, Carolina Power & Light (now Progress Energy). During the dot-com heyday, the company employed about 700 people and […]

USi Files under Chapter 11

Add application service provider USinternetworking to the growing list of companies filing for Chapter 11 bankruptcy protection. The company filed a pre-negotiated Chapter 11 petition Jan. 7, while also announcing a finalized commitment from Bain Capital Partners for a $106-million investment once USi emerges from bankruptcy. The company predicts that will happen this spring. USi, […]

An ASP that Works

While many application service providers are closing up shop or consolidating to survive, Surebridge has managed to make the software-as-service model work. Profitable just one year after it started in 1997, the company recently took on two rounds of financing totaling $56 million in order to expand. Surebridge now hosts applications for about 75 mid-sized […]

Siebel CRM Targets Service Providers

During the next couple of weeks, software provider Siebel Systems will roll out a new version of its customer-relationship management software aimed specifically at communications service providers. The latest general-purpose version of Siebels software, Siebel 7, was launched Nov. 16. Now, the company is out talking up industry-specific versions of the platform. One of Siebel […]

A Service Ahead Of Its Dime

Although analysts have long predicted that telcos would have to become ASPs, it seems that carriers wait-and-see approach may have been smart after all. Yesterday, Cable & Wireless announced that it is folding its a-Services division. That leaves only one telco – Qwest Communications International – with an ASP arm. C&W made the decision to […]

Call It MS.ASP

The word from Microsoft is that todays application service provider business model is a bust. The boys and girls from Redmond are now proselytizing a new vision for ASPs, one based on Web services. Microsoft has been briefing service providers, software developers, systems integrators and analysts on a new strategy that it calls the Web […]