Dennis Callaghan

ORLANDO, Fla.—Two years after the infamous Garnetgate incident at IBMs Lotusphere user show, IBM partners are picking up where Big Blue left off in its support for Java in Lotus Notes and Domino. At the 2002 Lotusphere show, many Domino developers were outraged when IBM announced it was discontinuing development of the native Domino Java […]

NetSuite Inc. and Siebel Systems Inc. are bolstering their respective hosted services as enterprise users seek to get more from online software. NetSuite will make available by April Version 10 of its namesake CRM (customer relationship management) services, which will feature a new offline client as well as support for team selling and an automated […]

New government regulation of bulk e-mailing notwithstanding, the technology fight continues against spam. Mirapoint Inc. is rolling out two Internet appliances designed to control spam, while CipherTrust Inc. aims to stay one step ahead of spammers with a new version of its anti-spam appliance. Mirapoint this week will introduce the appliances, the RazorGate 100 and […]

ORLANDO, Fla.—IBM continued its push to tell customers that its messaging and collaboration future is Lotus Workplace while pledging continued commitment to its flagship Notes and Domino products at the opening day of the Lotusphere show here Monday. The companys Lotus Software division unveiled several new products for both the Workplace and Notes and Domino […]

Siebel Systems Inc. exceeded its fourth quarter revenue targets, but the late sales infusion wasnt enough to prevent the CRM software leaders tenth straight quarter of declining revenues on a year-to-year basis. The San Mateo, Calif.-based company reported total revenues of $366.7 million, up from reported revenue expectations of no higher than $355 million announced […]

Siebel Systems Inc. added to its growing portfolio of hosted customer relationship management service offerings with the acquisition Tuesday of Ineto Services Inc. in a cash deal worth up to $5 million. The San Mateo, Calif.-based company will offer Inetos hosted contact center service provider services as a part of its Siebel CRM OnDemand offering, […]

Improving the quality and scope of customer interactions and learning from those interactions are essential to improving customer relationships. In different ways, software developers ePeople Inc. and Kana Inc. are trying to help their customers better achieve those goals. ePeople this week is rolling out Version 5.1 of its ePeople Teamwork software, a collaborative customer […]

Stellent Inc.s move to buy Optika Inc., a fellow developer of content management software, gives it more pieces of the enterprise content management technology stack. The deal, which was announced last week and valued at close to $60 million, brings imaging and business process content management technologies to Stellent, which has specialized in Web content […]

Even as it rolls out an upgrade to the Crystal Decisions Inc. software it acquired last month, Business Objects S.A. has begun to make clear its road map for integrating Crystal with its existing business intelligence software platform. Paris-based Business Objects early this month announced Crystal Version 10, which combines Crystal Decisions Crystal Enterprise, Crystal […]

A cadre of former Lotus software employees is leading a reinvigorated push at Microsoft Corp. to lure Lotus customers to .Net with new products and services. Over the next six to eight months, the Redmond, Wash., company plans to roll out a series of initiatives, including a tool kit, due this summer, that allows Domino […]