eWEEK EDITORS

The Internet doesnt make us misanthropic hermits after all, according to a new study. A report by the Pew Internet & American Life Project to be released today finds that the Internet is very effective at knitting communities together, countering research that has suggested the Net causes people to become isolated. The Pew survey found […]

Back in December 1998, when the Internet still promised eternal riches, we ran a story called “Stuck In DSL Hell.” The story, which chronicled our awful experience getting DSL connectivity to Smart Partners lab in Foster City, Calif., went on to win numerous journalism awards. Nearly three years later, Ive decided to compare our hellish […]

A latecomer to e-commerce, writing instruments giant Sanford Corp. decided to connect with customers, suppliers and employees via the Web in early 2001. Three months later, the maker of Parker, Waterman, Paper Mate and other famous calligraphic brands had four sophisticated e-business portals, thanks to solution provider Centrifusion Corp. “Sanfords president, Paul Donahue, recognized the […]

The Problem A 50-person sales organization with an office on each coast needs a new telephone system that integrates with Ethernet networks running Windows NT Server 4.0 and Windows 98 desktops. Please recommend a TAPI-compliant CTI solution that manages voicemail, routes all incoming calls between the two offices, bypasses toll charges between the two offices […]

Youd think with the economy tanking, Infortes Tim Foley would be singing the blues, along with thousands of other solutions providers who have seen their revenue streams dry up. But Foley remains upbeat, thanks in large part to partner relationship management (PRM), the new solutions and tools set that extends the capabilities of CRM to […]

Director of Channel and Partner MarketingMiramar Systems Inc.www.miramar.com Partner Rolodex: Casey is casting a wider partner net at Miramar, a maker of PC migration tools. The company, which has alliances with the likes of Electronic Data Systems, now is courting smaller resellers as it seeks a wider audience for its DesktopDNA product, he says. His […]

Unfortunately, software vendors and developers have an enormous incentive to treat security as a public relations issue rather than a technical one. Absent significant legal developments, security problems only prove a liability to a vendor if they lead to a reputation for poor security. In the short term, its often more cost-effective for a vendor […]

Special Delivery To Wal-Mart IBM and EMC both are claiming victory in a showdown to meet Wal-Marts IT needs. IBM recently disclosed that Wal-Mart plans to standardize its “worldwide data center infrastructure” on Big Blues Enterprise Storage Servers (code named Shark) and eServer z900 mainframes. Within hours of the IBM announcement, EMC was asking for […]

1. Sacramento, Calif. “Position: Public sector senior managerEmployer: Deloitte ConsultingIdeal Candidate: Must have 7+ to 10+ years of consulting experience with state and local government. Must understand HIPAA and retirement systems. Experience leading Java, C++, Visual Basic or PowerBuilder development teams.Compensation: 6-figure packageCost-of-Living Index: 110.2Apply: [email protected]“ 2. Houston, Texas “Position: Senior e-procurement project managerEmployer: AnswerthinkIdeal […]

PresidentAkibia Consultingwww.akibia.com Elevator Pitch: Honig emphasizes focus, noting that Akibia concentrates 100 percent on CRM. This single-mindedness of purpose is generating attention: International Data Corp. recently cited Akibia as a leader in CRM. Claim to Fame: Launching a series of software and consulting companies. Current Challenge: Helping customers plan for CRM. Akibias CRM “Roadmap” service, […]