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Jacob Ukelson

About

Jacob Ukelson is Chief Technology Officer at ActionBase. Jacob has a proven track record in discovering and developing innovative solutions to real-world customer problems and then developing them into products. Jacob is published in many technical journals and has spoken at conferences worldwide. In 1997, he received the Alexander C. Williams Ergonomics and Human Factors Award from the Human Factors Society. He can be reached at jacobu@actionbase.com.

How to Manage Unstructured Processes with Adaptive Case Management

The daily, human-driven processes upon which most businesses rely make up an estimated 60 to 80 percent of the work done in any given company. If left to their own devices, employees are likely to manage these processes via e-mail or Office applications, on paper or through verbal updates. However, none of these ways enable […]

How to Manage Unstructured Processes with Adaptive Case Management
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