Jacob Ukelson

Jacob Ukelson is Chief Technology Officer at ActionBase. Jacob has a proven track record in discovering and developing innovative solutions to real-world customer problems and then developing them into products. Jacob is published in many technical journals and has spoken at conferences worldwide. In 1997, he received the Alexander C. Williams Ergonomics and Human Factors Award from the Human Factors Society. He can be reached at [email protected]

How to Manage Unstructured Processes with Adaptive Case Management

The daily, human-driven processes upon which most businesses rely make up an estimated 60 to 80 percent of the work done in any given company. If left to their...

Latest Posts

IBM’s LinuxONE III Express: Off the Shelf with Mainframe-Class Features 

The IBM mainframe endures as both a concept and commercial system for several factors, but chief among them is the architecture’s inherent flexibility. That...

Customer Empathy: Four Data Points for Understanding How the Pandemic Has Impacted the Customer Experience (CX)

The pandemic has impacted the customer experience in countless ways. Many everyday experiences that used to be physical (think dining out, buying groceries, or...

IBM Announces 2nm Process Technology And Becomes A Kingmaker

In the world of microprocessors, there is a battle going on: who will be the King of Process Technology? The outcome of that battle...

IBM Sets Another Smallness Record with 2nm Chip Blueprints

Okay, now that IBM has revealed its 2nm chip design and process blueprint, what's next? A virtual chip? Two nanometers is smaller in width...

Dell Unveils, Explains APEX ‘Portfolio-as-a-Service’

In one of its busiest news-making days in the last few years, Dell EMC on May 5 at its  virtualized Dell Technologies World unveiled...