Jacob Ukelson
Jacob Ukelson is Chief Technology Officer at ActionBase. Jacob has a proven track record in discovering and developing innovative solutions to real-world customer problems and then developing them into products. Jacob is published in many technical journals and has spoken at conferences worldwide. In 1997, he received the Alexander C. Williams Ergonomics and Human Factors Award from the Human Factors Society. He can be reached at jacobu@actionbase.com.
How to Manage Unstructured Processes with Adaptive Case Management
The daily, human-driven processes upon which most businesses rely make up an estimated 60 to 80 percent of the work done in any given company. If left to their...
Latest Posts
AI Policy and Governance: What You Need to Know
AI policies and governance are essential for organizations to ensure the responsible use of AI technology. Learn more about their importance in this guide.
Portal26’s Neil Cohen on the State of Generative AI 2023 Survey
I spoke with Neil Cohen, Head of Go-To-Market Strategy for Portal26, about a new survey that details how businesses are using generative AI. The...
Persistent Systems CTO Pandurang Kamat on Generative AI in the Enterprise
I spoke with Pandurang Kamat, CTO of Persistent Systems, about generative AI’s impact on customer service, navigating AI challenges, and responsible AI.
See below for...
20 Best Neural Network Software for 2024
Discover the 20 best neural network software. Learn about the features of each software and find the best one.
AWS Aims to Reinvent Contact Centers with Gen AI
At its re:Invent conference, AWS delivers end-to-end contact center innovation.