Jason Compton

Can You Keep a Secret?

On one side are frustrated marketers with a slew of technology for cookie planting, invisible GIFs, and Web log analysis, hoping that the next breakthrough in customer insight will...

The Call of IP?

Cisco has been heavily pushing AVVID (Architecture for Voice, Video, and Integrated Data), a completely IP-powered call center, as the proper nexus of a CTI-linked CRM operation. Yet Certive...

Down n Dirty

When it comes to serving customers, Calif.-based Certive (www.certive.com) knows that seconds count.The ASP is committed to delivering a project workflow and business resource management system to professional services...

Groupware Grows Up

Groupware is evolving. Struggling to shed the "glorified e-mail" label and reclaim a reputation as purveyors of seriously useful and productive software, vendors are adding new tools and are...

Latest Posts

Deloitte’s David Linthicum on Supercloud

I spoke with David Linthicum, Chief Cloud Strategy Officer at Deloitte Consulting, about supercloud technology, and how companies can navigate the cloud skills gap. Among...

eWEEK TweetChat, October 18: Optimizing Your Data Analytics Practice

On Tuesday, Oct. 18, at 11 AM PT, @eWEEKNews will host its monthly #eWEEKChat. The topic will be Optimizing Your Data Analytics Practice, and...

Remote IT Monitoring Product Review: RF Code Sentry

Earlier this year, I interviewed Jonathan Guy, VP of Engineering for RF Code regarding its new Sentry product, which promises to make management of...

ServiceNow’s Dave Wright on the Future of IT Operations Management

I spoke with Dave Wright, Chief Innovation Officer at ServiceNow, about the future of enterprise IT, the pain points he’s hearing from his enterprise...

Executive Spotlight: Alan Peacock, GM of Delivery and Operations, IBM Cloud

When it comes to financial industry technologies and challenges, Alan Peacock has witnessed and worked with far more than most people. After graduating from college...