Jason Compton

Can You Keep a Secret?

On one side are frustrated marketers with a slew of technology for cookie planting, invisible GIFs, and Web log analysis, hoping that the next breakthrough in customer insight will...

The Call of IP?

Cisco has been heavily pushing AVVID (Architecture for Voice, Video, and Integrated Data), a completely IP-powered call center, as the proper nexus of a CTI-linked CRM operation. Yet Certive...

Down n Dirty

When it comes to serving customers, Calif.-based Certive (www.certive.com) knows that seconds count.The ASP is committed to delivering a project workflow and business resource management system to professional services...

Groupware Grows Up

Groupware is evolving. Struggling to shed the "glorified e-mail" label and reclaim a reputation as purveyors of seriously useful and productive software, vendors are adding new tools and are...

Latest Posts

Sponsored: Helping Organizations Automate Cybersecurity Across Their Digital Terrains

The digital world is changing, and you need cybersecurity solutions that change with it. Forescout Continuum can help.

Snowflake vs. AWS Redshift: 2022 Data Warehouse Comparison

Data analytics and data management have become crucially important as digital transformation makes business ever more competitive. But with the volume of data to...

Visa’s Michael Jabbara on Cybersecurity and Digital Payments

I spoke with Michael Jabbara, VP and Global Head of Fraud Services at Visa, about the cybersecurity technology used to ensure the safe transfer...

Cisco and Megaport Partner to Simplify SD-WAN

Most enterprises today have some type of multi-cloud strategy, yet still face challenges when connecting to public and private clouds. The Internet provides “best...

Cloud Revenues Q1, 2022: Surfing an Ever Larger Wave

Recently, the three major US cloud providers, Amazon, Microsoft, and Google (which I refer to as AMG), announced their revenue numbers. As per usual,...