On one side are frustrated marketers with a slew of technology for cookie planting, invisible GIFs, and Web log analysis, hoping that the next breakthrough in customer insight will...
Cisco has been heavily pushing AVVID (Architecture for Voice, Video, and Integrated Data), a completely IP-powered call center, as the proper nexus of a CTI-linked CRM operation. Yet Certive...
When it comes to serving customers, Calif.-based Certive (www.certive.com) knows that seconds count.The ASP is committed to delivering a project workflow and business resource management system to professional services...
Groupware is evolving. Struggling to shed the "glorified e-mail" label and reclaim a reputation as purveyors of seriously useful and productive software, vendors are adding new tools and are...
IBM Cognos Analytics and Microsoft Power BI are two of the top business intelligence (BI) and data analytics software. Both of these applications are...
Datadog and Splunk both cover a lot of ground as application performance monitoring (APM) tools. Both offer broad monitoring and in-depth data analytics. Buyers...
At the recent GPU Developer Conference (GTC), NVIDIA announced a range of new hardware, software and cloud solutions and partnerships. One of the most...
AI startups represent the next generation of AI – these young companies innovating in field that it itself seeing innovations at every level.
AI startups...
Real-time data management is the application of intelligence to data as soon as it’s created or acquired, rather than being stored for later analysis....