Jeffrey Kaplan

Tastes Great! Less Filling!

Anyone old enough to remember the 70s or early 80s—a dwindling segment of the IT industry—can remember the famous Miller Lite commercials with an endless argument aimed at convincing...

Latest Posts

Enterprise Tech Lock-In: 3 Traps to Avoid

In a recent earnings call, Jamie Dimon, the CEO of JPMorgan Chase, made a very curious concession when asked about the bank’s ambitions to...

Salesforce Chief Scientist Silvio Savarese on Conversatational AI

I spoke with Silvio Savarese, Chief Scientist at Salesforce, about a software tool that enables users to create executable code using simple English prompts....

DataStax CEO Chet Kapoor on Real Time Data

I spoke with Chet Kapoor, CEO of DataStax, about how today’s data-driven culture is affecting enterprise change, including how data will turn knowledge workers...

Liveops Taps CDW to Modernize Services

Arizona-based Liveops is a contact center-as-a-service (CCaaS) provider that provides agent services for several industries, including insurance, retail and health services. The company was...

Palo Alto Networks Shifts Zero Trust To Application Layer

Palo Alto Networks has announced what it calls Zero Trust Network Access (ZTNA) 2.0, which shifts the focus of ZTNA from the network to...