Jeffrey Rothfeder

The Death of Privacy

In privacy circles, a mostly forgotten incident from the end of the dot-com euphoria aptly illustrates the lack of regard most companies have toward protecting personal data, even if...

Whats Wrong With RFID?

Beaver Street Fisheries is the prototypical manual-labor shop. Tons of clams, lobster, alligator, octopus and other exotica, from coastal waters in over 50 countries—hard-won catches of hard-edged fishermen and...

Automating Compliance

/zimages/3/74576.jpgNo one would confuse Crown Media Holdings Inc. with media giants like Time Warner Inc. and Viacom Inc. With only $208 million in 2003 sales, the Greenwood Village, Colo....

The Road Less Traveled: Merrill Lynch & Co.

Sept. 11 was the great divide. Decisions companies made about technology infrastructure, personnel, security, business resilience and supply-chain protection took on a much more urgent cast. At the same...

Supply & Demand: Software Pricing

ATA Holdings Corp. navigated the new rules of engagement with software vendors for the first time nearly two-and-a-half years ago. The Indianapolis-based parent company of discount ATA Airlines Inc....

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Top AI Software

Clearly, today's best artificial intelligence software is driving change: hardly a day goes by without artificial intelligence (AI) software introducing new and improved capabilities....

Capital One’s Cat Posey on How to Build a Machine Learning Team

I spoke with Cat Posey, Sr. Technology Director, Machine Learning, at Capital One, about strategies for effective collaboration in machine learning, including the value...

Beyond CX: A Digital Playbook for Thriving in a Hyper-Customer-Centric World

When the telecom giant Vodafone decided to shift its entire global enterprise to a single digital environment, it clearly had its 300 million customers...

Dialpad Rounds Out its CCaaS with Acquisition of Koopid

This week, cloud communications provider, Dialpad, announced it is acquiring Koopid. This is the third contact center as a service (CCaaS) move Dialpad has...

Cambridge Quantum’s Ilyas Khan on the Future of Quantum Computing

I spoke with Ilyas Khan, Director and CEO of Cambridge Quantum, about his forecast for milestones in the future of quantum computing; he also...