When you think of office productivity and collaboration suites, Microsoft 365 and Google G Suite are probably the first brands that spring to mind. Microsoft pretty much invented the...
If you’re like most SMB decision-makers, you know that business success increasingly relies on using technology solutions to meet shifting customer, market and competitive requirements. SMB Group research shows that...
COVID-19 has disrupted any notion of business as usual. To understand the immediate impact on small and medium-sized businesses, SMB Group fielded its first survey study on this topic...
Strong financial planning has always been essential for business survival and growth. Businesses need clear visibility into operating costs, revenues and profitability to measure progress and make better decisions...
We all know from personal experience and the news that COVID-19, also known as coronavirus, is having a devastating effect on small and medium businesses (SMBs)—the engine of the...
AI policies and governance are essential for organizations to ensure the responsible use of AI technology. Learn more about their importance in this guide.
I spoke with Pandurang Kamat, CTO of Persistent Systems, about generative AI’s impact on customer service, navigating AI challenges, and responsible AI.
See below for...