Lynn Haber

Green Beacon Solutions, a Microsoft Gold Partner and beta test site for Microsofts Dynamics Live CRM application platform, reports that the core application architecture better addresses workflow and customization issues compared to the current product version, Dynamics CRM 3.0. Eight weeks into testing both the hosted and on-premise product versions, Richard Smith, vice president of […]

Forgital USA, a distributor of components for jet engines and steam turbines, realized in 2004 that it was buried in paper. More than a century old, the company knew all about change, but it still hadnt rid itself of the dozens of file cabinets where it kept documentation for just about everything related to the […]

In the film production industry, communications among production members is what allows the show to go on. At Vancouver Film Studios, that communication takes place through a unified solution with technology from Cisco Systems and one of the vendors channel partners, Berbee Information Networks. VFS management said it believes the solution, which combines Ciscos CallManager […]

As the lead contractor in a mammoth 12-year project that, in a nutshell, changes the way the Army does business, Computer Sciences Corp. is putting its own methodologies and best practices to the test. Seven years into the LMP (Logistics Modernization Program) for the U.S. Army Materiel Command, CSC continues to learn important lessons about […]

Whirlpool, a $13 billion global manufacturer and marketer of major home appliances, credits its success in the industry to innovation, a focus on customer needs, productivity and quality. So its no surprise that when company executives looked in-house at Whirlpools order-related business processes and recognized less-than-stellar practices, they set out to meet the challenge head-on. […]

When the state-of-the-art Connecticut Convention Center opened its doors in June 2005, communications provider Total Communications didnt pick up its tools and leave. Instead, the East Hartford, Conn., company settled in to stay. In an innovative revenue-sharing arrangement with the CCC, Total is putting its assets on the line. Exhibitors at the new $271 million […]

In a worst-case scenario, lax cyber-security at a chemical company could be truly explosive. Security inadequacies have the potential to result in safety risks to plant employees and local communities, business interruption, lost capital, physical attack, identity theft for the purpose of acquiring chemicals, and access to systems to cause plant disruptions, according to a […]

After years of watching the cost of providing services lag behind reimbursement for treatments, business administrators at Leesburg Regional Medical Center knew it was time to take action. To stem the bleeding, managers implemented cost-saving initiatives that would ultimately offer better value to patients and to the communities served by the medical center. One of […]

When EMI Music in September 1999 made David Bowies “Hours” the worlds first album available for digital download, it was the first of many digital milestones for the recorded-music-industry giant. Yet, despite being a recognized pacesetter in the music industry since the companys inception in 1931, London-based EMI Music knew that the digital revolution was […]

In the aftermath of Hurricane Katrina, one of the costliest and deadliest storms in U.S. history, it wasnt long before its effects were felt at the National Center for Missing and Exploited Children. Ordered by the Department of Justice to serve as the clearinghouse for reports of missing children and adults, NCMECs CyberTipline—at the height […]