Marco Iansiti
Ecosystems Key to Success
How competitive is your ecosystem? I started asking this question several years ago when I began to realize that networks of companies function in a way that is similar...
Latest Posts
Zoomtopia 2023: Zoom Redefines Document Collaboration
At Zoomtopia, Zoom broadens its platform to include document based collaboration
20 Best AI Apps 2023
Discover the X best AI apps for Android and iOS in 2023. From voice assistants to photo editing, these AI apps will help you get the most out of your device.
Will AI Replace Me?
Artificial intelligence is becoming increasingly sophisticated, but will it ever replace humans? Learn about the potential of AI and its impact on the workforce.
Big Changes in Gartner’s 2023 Magic Quadrant for Contact Center as a Service
The 2023 MQ for CCaaS shows the vendor landscape is changing and should continue to with the rise of AI.
Vanguard Chief Data Analytics Officer Ryan Swann on Boosting Analytics Performance
I spoke with Ryan Swann, Chief Data Analytics Officer at Vanguard, who discussed the advantages of using a centralized, co-located data and analytics team.
Among...