Mary Grace Crissey

Mary Grace Crissey is the Analytics Marketing Manager at SAS, where she applies her Master's of Science degree in Operations Research to show how text analytics, optimization and data mining can solve real world challenges. After 20 years as a military scientific officer, she continues to serve in leadership roles with professional societies including Knowledge Discovery and Data Mining (ACM/KDD) and the Institute of Operations Research and the Management Sciences (INFORMS). She can be reached at MaryGrace.Crissey@sas.com.

How to Use Voice Mining to Tune In to the Voice of the Customer

Voice mining technology digs into mounds of stored but often unused data, giving you ears to hear your customers. Your customers are telling you and your competitors what they...

Latest Posts

New Relic’s Peter Pezaris on Full-Stack Observability

I spoke with Peter Pezaris, SVP, Strategy and User Experience at New Relic, about a new report that reveals companies’ experience with observability. Among the...

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Top Natural Language Processing Companies 2022

As more and more companies adopt artificial intelligence (AI) in a variety of sectors, these AI are inevitably put in positions where they have...

Top AI Chatbots 2022

Also see: What is Artificial Intelligence  From healthcare to retail to entertainment and everywhere in between, more and more businesses are turning to AI chatbots to...

Inside Job? Hands Up if You Like Payment Implants

In the classic cyberpunk landscapes of William Gibson’s Neuromancer or the popular roleplaying game Shadowrun, the distraught populace squirming under the boot of mega-corporations...