Mary Grace Crissey

Mary Grace Crissey is the Analytics Marketing Manager at SAS, where she applies her Master's of Science degree in Operations Research to show how text analytics, optimization and data mining can solve real world challenges. After 20 years as a military scientific officer, she continues to serve in leadership roles with professional societies including Knowledge Discovery and Data Mining (ACM/KDD) and the Institute of Operations Research and the Management Sciences (INFORMS). She can be reached at [email protected]

How to Use Voice Mining to Tune In to the Voice of the Customer

Voice mining technology digs into mounds of stored but often unused data, giving you ears to hear your customers. Your customers are telling you and your competitors what they...

Latest Posts

Dell Unveils, Explains APEX ‘Portfolio-as-a-Service’

In one of its busiest news-making days in the last few years, Dell EMC on May 5 at its  virtualized Dell Technologies World unveiled...

Dell-VMware Split a Hot Topic for IT Watchers

An old Bob Dylan song titled “The Times They are A-Changin' ” reminds me of what’s going on in tech today. The reality is...

Why It’s Critical to Manage Privileges and Access Across Your Multi-Cloud Environments

Conventional approaches to privileged access and identity management are ineffective in today’s cloud-oriented DevSecOps environments. The concept of least privilege access still remains foundational...

Five Hidden Costs in Code Migration: How to Avoid Surprise Expenses

Migration to the cloud is in full flight. The most complex challenge involved in completing these migrations is not moving the data but migrating...

IBM Moves into the Container-Native Storage Lane

Data storage stands at an odd crossroads today. From a technological perspective, storage vendors continue to deliver the goods in terms of solutions becoming...