Mary Grace Crissey

Mary Grace Crissey is the Analytics Marketing Manager at SAS, where she applies her Master's of Science degree in Operations Research to show how text analytics, optimization and data mining can solve real world challenges. After 20 years as a military scientific officer, she continues to serve in leadership roles with professional societies including Knowledge Discovery and Data Mining (ACM/KDD) and the Institute of Operations Research and the Management Sciences (INFORMS). She can be reached at [email protected]

How to Use Voice Mining to Tune In to the Voice of the Customer

Voice mining technology digs into mounds of stored but often unused data, giving you ears to hear your customers. Your customers are telling you and your competitors what they...

Latest Posts

7 Digital Transformation Trends Shaping 2022

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Best Website Vulnerability Scanners 2022

Website scanners are essential technology in thwarting cybersecurity attacks against web applications. And these types of attacks are a major problem. According to Forrester...

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I spoke with Scott Gnau, Head of Data Platforms at InterSystems, about the life and challenges of today’s Chief Digital Officers. Clearly, a CDO’s...

Lexmark’s Vishal Gupta on IoT and Cloud Trends

I spoke with Vishal Gupta, Chief Information and Technology Officer, Lexmark, about how companies can optimize their cloud deployment, and we also took a...