Megan Santosus

When one of J.D. Hicks clients expressed an interest in enterprise resource planning software, Hicks did what many people do: He turned to the Internet for product research. It was while surfing the Web that Hicks discovered Compiere, a Portland, Ore., developer of an open-source ERP system. “Ive been a longtime advocate of open source,” […]

Rob Weedn is a firm believer in the power of collective experience. Thats why Weedn, who is the federal practice manager at BPM software developer HandySoft Global, said he is so enthused about the companys association with Exceptional Software Strategies. Since 2004, HandySoft, of Vienna, Va., and Exceptional, an IT services company in Linthicum, Md., […]

As a software industry veteran who has had a hand in a number of successful startups (such as Platinum Software Corp., for one), Gerald Blackie said he is confident in his ability to spot a winning venture. For example, in 2003, when he heard about Kaseya Inc.—a company that today develops Web-based managed services software […]

Its never fun being the last one to know … anything. But when what you dont know can literally shut down your business while you remain in the dark, its downright infuriating. That was the situation Kirk Drake routinely found himself in, always learning about network problems hours after they started. “A branch office could […]

For Joanne Furey, it was the small failures that were most worrisome. The Minnesota Department of Revenue, where Furey works as the voice communications manager, had for years been using an automated call distribution system from Executone to field taxpayer inquiries at various centers throughout the state. But as the years went by, the system—though […]