Michael Fitzgerald

It was late fall of 2002 in Portland, Ore., and Dave Ramsey, owner of United Pipe & Supply Co., a $174 million supplier of plumbing and irrigation systems throughout the Pacific Northwest, couldnt believe his eyes. “Youve got to be kidding me,” he said, staring dumbly at cio Mike Greens computer screen. “Thats our worst […]

Someday in the not-so-distant future, when you buy a box of Kleenex at the local pharmacy, it will trigger a chain reaction of events that will result, ultimately, in a tree being harvested in Canada. Call it the RFID Effect. While not quite as profound as the Butterfly Effect—the notion that a single flap of […]

When a significant part of a hotel-casinos business is running conferences, its critical that conference-goers are offered as many of the comforts of their offices as possible. That was the guiding philosophy of Pechanga Resort & Casino, in Temecula, Calif., when it was built in 2002. Although it offered no conference amenities at its grand […]

Feeling stuck in your career, or wondering why you just cant get a job? You might not need a better resume, or more networking events. Consider instead a little career therapy. Thats what “Dancing Naked” provides. The book was written by Robert Chope, a career counselor and psychologist who noticed that emotional baggage often stops […]