Michelle Maisto

About

Michelle Maisto has been covering the enterprise mobility space for a decade, beginning with Knowledge Management, Field Force Automation and eCRM, and most recently as the editor-in-chief of Mobile Enterprise magazine. She earned an MFA in nonfiction writing from Columbia University.

Samsung, LG Introduce Slim, Social Smartphones

Both Samsung and LG Electronics released news of new smartphones Feb. 9.The LG Mini – while being called the slimmest and smallest on the market today – may be the beefier of two when it comes to specs. The Mini features a 3.2-inch edge-to-edge touch screen with a 16:9 aspect radio, a 5-megapixel camera with […]

Upon Meeting the Apple iPad, Fewer People Want It: Survey

Were expectations for the Apple iPad raised too high to satisfy, or did the device simply disappoint? Either way, some consumers polled by electronics retailer Retrevo have changed their sentiments toward the tablet.In surveys conducted Jan. 16-20, visitors to the Retrevo site were asked, “Have you heard about the new Apple tablet that might be […]

Apple Again Tops HP, Dell in Customer Satisfaction

Apple customers are once again the most satisfied customers, when it comes to phone-based technical support, according to a new survey from Vocalabs.In 1,157 telephone interviews immediately following tech-support calls in 2009, Vocalabs reported, 64 percent of Apple customers said they were “very satisfied” with the experience, compared with 45 percent of Dell customers and […]

Nokia Slapped with Class Action Suit Filed by Investor

Nokia will “vigorously” defend itself against a class action complaint filed in the U.S. District Court for the Southern District of New York on Feb. 5, the company said in a Feb. 8 statement.The complaint, according to Nokia, alleges securities fraud in regard to statements Nokia made between Jan. 24, 2008, and Sept. 5, 2008, […]

ATandT Approves 3G SlingPlayer iPhone App

AT&T announced is now allowing Sling Media’s SlingPlayer Mobile app to run on its 3G network. The app enables iPhone users to watch live, streaming television, and DVR content and movies downloaded in their homes on their smartphone from anywhere in the world. AT&T previously blocked the app, fearing it would clog up its already […]

ATandT Beats Verizon to Top of 2010 Customer Loyalty Index

AT&T has topped the 2010 Brand Keys Customer Loyalty Engagement Index in the wireless phone service category.The Index, which began in 1997, examines American consumers’ relationships with 518 brands in 71 categories. In the wireless phone service category, AT&T explained in a Feb. 4 statement, the survey considered loyalty drivers such as “network quality, technology […]

Health Care Field Eyeing Apple iPad

The Apple iPad, which is scheduled to ship in the March timeframe, will more than pique the interests of enterprise users, say industry observers. And according to a Feb. 4 report from Epocrates, which offers a medical application in the Apple App Store, the medical community is one vertical market with an eye already on […]

Skype for iPhone App Coming Soon, Says Company

Skype is close to offering a solution that will let iPhone users place voice over IP calls over 3G networks, the company announced on its site on Feb. 3.Writing that Skype fans have been wondering when such a solution would arrive, Skype answered, “Well, the simple answer is soon.”Skype released Skype for iPhone, a VOIP […]

Motorola Droid, Google Nexus One Boosting Noise-Cancellation Market

A lesser-bragged-about feature of smartphones, such as the Google Nexus One and Motorola Droid, is spurring growth in a market beyond mobile phones, researcher iSuppli reported on Feb. 2.Shipments of MEMs (microelectromechanical systems) microphones, which aid in ANC (active noise cancellation) technology, are now expected to reach 1.2 billion worldwide in 2013, up from iSuppli’s […]

Lenovo Eyeing Mobile Device, Smartphone, Small Business Markets

From Hong Kong on Feb. 4, Lenovo announced the happy results of its fiscal third quarter of 2010, which ended Dec. 31.Lenovo’s worldwide PC shipments increased 42 percent year over year, and for the third quarter in a row it achieved its highest-ever worldwide market share of 9 percent. Its pretax profit for the quarter […]