Mike Dawson

Training Workers is a Good Investment

Outsourcing is more than an election-year hot button. Each of us knows someone whose job moved overseas. Unemployment among professional, college-educated ranks is at a historic high. In our present...

On Leadership and Management

Too many years ago, at the start of my career, I had the chance to hear Capt. Grace Hopper speak. Hopper, who invented COBOL, was a computer visionary, and...

Latest Posts

How “Shadow Processes” Are Hindering Digital Transformation

While core system transformation efforts – digital transformation – traditionally receive the bulk of IT’s attention and resources, often resulting in multi-year initiatives that...

Lenovo SSG Launches Turnkey Solutions

If you were ranking the most revolutionary technology products of the past quarter century, the modern PC would have to be at or near...

Shared Responsibility Model: How an Ecosystem Approach Improves Cloud Deployments

Cybersecurity is topmost in business leaders minds the world over, more so in the new paradigm we are in today. With cybercrime expected to...

5 Ways the Workplace Has Changed: Digital Transformation in Action

The pandemic has forever changed the way we work. As the world prepares for a "new normal" – driven by digital transformation – companies...

Vonage Adds Conversational Commerce with Acquisition of Jumper.ai

Vonage is expanding its cloud application programming interface (API) communications portfolio with the acquisition of Jumper.ai, a Singapore-based provider of omnichannel conversational commerce and...