Neil Ashizawa is Senior Manager for the Software and Solutions division at HP. Neil has more than 12 years of experience. He has held several roles at HP and Mercury Interactive Corporation (now part of HP). Neil worked in educational services at Mercury, where he managed all technical courseware development and certification management. Prior to this role, Neil worked in professional services, helping to build initial quick start and boot camp models to assist customers in gaining immediate value with their functional testing and load testing tools. He can be reached at neil.ashizawa@hp.com.
Retailers have solved many challenges related to legacy technology platforms, including rapid payment processes and back-end integration. Unfortunately, these challenges have been replaced with new pressures on software quality. These pressures include higher customer expectations of online shopping, rapidly-evolving Web 2.0 platforms, and the sheer unpredictability of buyer behavior. Historically, retailers’ IT organizations have designed […]