Paul McKeon

The Digital Ties That Bind

Twenty years ago, the PR business relied on typewriters and carbon paper. When clients needed press releases "right away," that meant deliver the release to the post office that...

Latest Posts

Coming to Security Mandate Near You: SBOMs

The recent executive order will expand what companies must disclose to the government when a data breach occurs. Like the California Consumer Privacy Act (CCPA), these...

Using Data and Tech to Boost Your Customer Service Center: 5 Tips

Customer satisfaction is the umbrella metric of any contact center. Our industry thrives on happy customers and top-notch experiences. Delivering on that overarching goal has...

Making the Shift to a Hybrid Work Environment

Contrary to what many believed prior to early 2020, we now know the concept of the home office actually works. This is one of...

The Asus ROG Strix G15 Advantage Laptop: For When You Want Pure Power

Last week I talked about the HP Zbook Firefly and how it compared to the HP Dragonfly Max. This week, I’d like to talk...

Precisely CEO Josh Rogers: Understanding Data Integrity

I spoke with Josh Rogers, CEO of Precisely, about the concept of data integrity: what it means, why it's so critical to effective data...