Roland Hoelscher is the CTO for the arcplan Group. Roland joined arcplan in 1993. As marketing director, Roland was responsible for the market introduction of arcplan's first software solution in 1994 and he established the U.S. subsidiary, arcplan, Inc. in 1997. Roland served as its CEO and president, responsible for corporate development and strategies in North and South America (until he returned to arcplan Information Services AG in 2003). Previously, Roland held many integral positions with arcplan, including director of application development and director of marketing. Prior to his employment with arcplan, Roland worked for a consulting organization, conducting portfolio analysis to support strategy development of financial institutions. Roland's versatility and various positions at arcplan and other companies have made him an expert in the business intelligence field. Roland holds a degree in Economics from the Westfaelische Wilhelms University in Muenster, Germany. He can be reached at roland.hoelscher@arcplan.com.
As you investigate business intelligence solutions for your company, it’s important to realize that most poor supplier quality costs are not due to defective materials. Rather, they are due to non-material costs. One recent study showed that 67 percent of poor supplier quality costs are non-material. This is important because that 67 percent is the […]