Ron Miller

Arming Against Mother Nature

When hurricane Rita ripped through Houston in September 2005, it forced Gary Bailey, director of IT for Penn Virginia, to quickly take notice.What if a large-scale weather event like...

Newark Discards Red Tape and Extra Data

When Danny Hill, CIO of the office of management and Budget for the city of Newark, N.J., took his present position in 1997, he knew the city needed to...

Ohio Keeps Tabs of Court Service Online

Debbie Comery, Chief Deputy Clerk at Rocky River Municipal Court in Rocky River, Ohio, a Cleveland suburb, said she considers herself and her court to be forward thinkers when...

Insurance Co. Streamlines Claims Processing with IT

Barbara Snyder candidly admits she knows little about office equipment or workflow. Still, back in 2004, Snyder, the vice president of human resources at Atlantic American, an insurance holding...

Double-Take Recovery System Gets High Marks

Bob Czeizinger, information resources manager at the Delaware Department of Education, knows that keeping his pupil accounting system up and running is his top priority. After experiencing a catastrophic database...

Latest Posts

DigiCert Now Automates Security Certificate Management 

DigiCert has introduced a new solution that lays the groundwork for complete and autonomous on-premises security certificate management. The new DigiCert Automation Manager is...

How SASE with Zero Trust Framework Secures Remote Workers

Our lives have been transformed by the COVID pandemic. We have changed the way we work remotely and are unlikely to be back to...

IBM’s LinuxONE III Express: Off the Shelf with Mainframe-Class Features 

The IBM mainframe endures as both a concept and commercial system for several factors, but chief among them is the architecture’s inherent flexibility. That...

Customer Empathy: Four Data Points for Understanding How the Pandemic Has Impacted the Customer Experience (CX)

The pandemic has impacted the customer experience in countless ways. Many everyday experiences that used to be physical (think dining out, buying groceries, or...

IBM Announces 2nm Process Technology And Becomes A Kingmaker

In the world of microprocessors, there is a battle going on: who will be the King of Process Technology? The outcome of that battle...