Sarah Schmelling

Senior WriterSarah Schmelling came from Upside, where she was a features writer covering telecommunications. Prior to this she was Senior Editor for Upstart, which focuses on the CLEC community, and before that she was an Associate Editor covering news for Telephony. Based in San Francisco, she will cover the Silicon Valley computer companies, and their relationships with service providers.She has a Master's degree from Northwestern University's Medill School of Journalism.Sarah covers servers and computer technology.

SLAs: The Good, the Bad, the Ugly

Whats par for the course for the "service level" part of a service-level agreement from an Internet-infrastructure provider means different things to different people. Or so says a report...

Latest Posts

11 Best AI Meeting Assistant (2024): Top Tools for Seamless Meetings

Curious about the best AI meeting assistant to streamline your 2024 meetings? Explore our top 11 picks and find the perfect tool for efficiency!

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21 Best Generative AI Chatbots in 2024

AI chatbots are becoming increasingly popular for businesses. Discover the 21 best AI chatbots and how they can help you.

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AI Personalization Marketing: The Future of Customized Advertising

With AI-powered personalization, marketers can deliver tailored experiences directly to customers that build engagement and improve loyalty and retention.