Vance F. Brown

About

Vance F. Brown is CEO of Cherwell Software. Vance has been involved in the IT service industry for over 10 years. From 1996 to 2000, Vance was president and CEO of GoldMine Software Corporation (formerly Bendata and currently FrontRange Solutions). Vance graduated from Wake Forest University, summa cum laude, with degrees in Economics and Computer Science. He graduated from law school, with honors, from the University of North Carolina, finishing as a member of the Order of the Coif and the Law Review. He can be reached at vance.brown@cherwellsoftware.com.

How to Evaluate Help Desk Software: Top 10 Considerations

As technological innovation continues to outpace change in the IT department, it is not surprising to see confusion in the help desk software industry. Evaluation of a robust help desk software solution requires an understanding of IT best practices and how new systems can offer customization and scalability at competitive prices. Moving past cumbersome legacy […]